Privacy Policy

The information provided on this website is for general informational purposes only. While ST Group Logistics makes every effort to ensure the accuracy and reliability of the information presented, we make no warranties or representations of any kind—express or implied—about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, or services contained within it.
Any reliance you place on such information is therefore strictly at your own risk.
In no event will ST Group Logistics, its employees, or affiliates be liable for any loss or damage, including indirect or consequential loss, arising out of or in connection with the use of this website.

Through this website, you may be able to link to other websites that are not under the control of ST Group Logistics. We have no control over the nature, content, and availability of those sites and inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

ST Group Logistics values your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs).
We collect personal details such as your name, contact information, and business details only when necessary to provide our transport and logistics services, respond to enquiries, or improve our operations. All information is handled securely and used solely for the purposes for which it was collected, such as processing bookings, communication, or service updates.

We do not sell or share your personal data with third parties except where required by law or necessary to deliver our services (for example, with trusted freight or customs partners). By using this website or submitting your details, you consent to the collection and use of information as outlined in this policy.

If you have any questions about how we handle personal information, please contact our office directly.

At ST Group Logistics, your privacy is important to us. We are committed to protecting the personal information you share with us and ensuring it is managed responsibly, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect personal information including your name, contact details, company name, email address, phone number, and any other information you provide when you:

• Contact us through our website, phone, or email

• Request a quote or service

• Engage with our logistics, warehousing, or transport operations

• Apply for employment or work with us

We may also collect non-personal information such as website analytics, browser type, and usage data to help improve our online services.

How We Use Your Information

Your information is used solely to deliver and improve our services, including:

• Managing and fulfilling transport and logistics requests

• Communicating with customers and responding to enquiries

• Processing payments and invoices

• Maintaining records for compliance and internal operations

• Improving our website, marketing, and service delivery

We only collect the information necessary for these purposes and do not use it for unrelated activities.

Disclosure of Information

ST Group Logistics does not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers when necessary to perform business functions—such as freight partners, IT providers, or government authorities—but only to the extent required to deliver our services or meet legal obligations.
All third parties are required to maintain the confidentiality and security of your information.

Data Storage and Security

We take all reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure.
Information may be stored electronically on secure servers or, where required, in physical form in restricted facilities. Access is limited to authorised personnel only.

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or outdated. To make a request, please contact us directly using the details below.

Cookies and Website Tracking

Our website may use cookies or analytics tools to enhance user experience and gather anonymous statistics on how visitors use our site. This information helps us improve functionality and performance. You can disable cookies in your browser settings if you prefer.

Links to Other Websites

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies when visiting them.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or relevant laws. The latest version will always be available on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
📍 ST Group Logistics
📧 Email: accounts@stgroups.com.au
📞 Phone: 0401 011 663
🌐 Website: stgrouplogistics.com.au