Terms & Conditions

The information provided on this website is for general information purposes only. While ST Group Logistics strives to keep information accurate and up to date, we make no warranties or representations of any kind—express or implied—about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, or services contained within it.
Any reliance you place on such information is strictly at your own risk.
In no event will ST Group Logistics, its employees, contractors, or affiliates be liable for any loss or damage, including without limitation indirect or consequential loss, arising from the use of this website or our services.
Links to other websites are provided for convenience only, and inclusion of any link does not imply endorsement or responsibility for the content of those websites.

By accessing or using this website and engaging the services of ST Group Logistics, you agree to be bound by these Terms and Conditions.
These terms govern your use of our website and our services, including transport, warehousing, 4PL, container handling, import/export, and other logistics solutions provided by ST Group Logistics.

We may update or amend these terms from time to time without prior notice. Your continued use of our website or services constitutes acceptance of any revised terms.
If you do not agree with any part of these Terms and Conditions, you should not use this website or engage our services.

1. Services Provided
ST Group Logistics provides professional logistics and transport services, including but not limited to local and interstate freight, container transport, warehousing, 4PL, import/export, and quarantine and bond facilities.
All services are carried out in accordance with Australian laws and industry standards.
2. Quotes and Pricing
All quotes provided are based on the information available at the time of issue and are valid for the period stated on the quotation.
Prices may vary due to changes in fuel costs, tolls, regulatory fees, or additional services requested.
All prices are in Australian Dollars (AUD) and are exclusive of GST, unless otherwise stated.
3. Payment Terms
Invoices are payable by the due date stated on the invoice.
Late payments may incur additional fees or result in a suspension of services.
Ownership of goods or materials remains with ST Group Logistics until full payment is received.
4. Liability and Insurance
While ST Group Logistics takes every precaution to ensure goods are handled safely and securely, we are not liable for any loss, damage, or delay arising from events beyond our control, including accidents, weather conditions, industrial action, or third-party negligence.
Customers are encouraged to arrange adequate insurance coverage for goods in transit or storage.
5. Customer Responsibilities
Customers are responsible for providing accurate and complete information when booking services, including correct delivery and collection addresses, contact details, and any special handling requirements.
Failure to provide accurate information may result in additional charges or delays.
6. Delivery and Transit Times
All delivery and transit times are estimates only. ST Group Logistics will make reasonable efforts to meet agreed schedules but does not guarantee delivery times due to factors beyond our control such as traffic, weather, or third-party delays.
7. Cancellation and Changes
Requests to cancel or modify bookings must be made in writing as soon as possible.
Cancellations made after dispatch may incur a cancellation fee to cover costs already incurred.
8. Intellectual Property
All content on this website, including logos, text, images, and design, is the property of ST Group Logistics and is protected by copyright law.
You may not reproduce, distribute, or modify any content from this site without written permission.
9. Privacy
We respect your privacy and handle all personal information in accordance with our Privacy Policy.
By using our services or this website, you consent to the collection and use of your information as outlined in our Privacy Policy.
10. Governing Law
These Terms and Conditions are governed by the laws of Victoria, Australia.
Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.
11. Contact Information
For questions about these Terms and Conditions, please contact us:
📍 ST Group Logistics
📧 Email: accounts@stgroups.com.au
📞 Phone: 0401 011 663
🌐 Website: stgrouplogistics.com.au